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Last Reviewed:  January 6, 2023

Whitelist FileCenter in Antivirus Programs


Some antivirus programs interfere with the FileCenter's functionality. This applies to all of the programs.


All antivirus programs feature a way to "whitelist" other programs. This effectively tells them to ignore the program. Below we've listed whitelisting instructions for a few of the most common antivirus providers.

You should whitelist the following paths and files, if they exist:

C:\Program Files (x86)\FileCenter
C:\Users\<username>\Documents\My Receipts*
C:\Program Files (x86)\FileCenter\Main\FileCenterAgent.exe
C:\Program Files (x86)\FileCenter\Main\FileCenterInjector32.exe
C:\Program Files (x86)\FileCenter\Main\FileCenterInjector64.exe
C:\Program Files (x86)\FileCenter\Main\FileCenterReceipts.exe

*This is the default location for your receipt boxes. If you have receipt boxes in other folders, add those as well.





Mcafee and Webroot

These antivirus applications do not publish instructions for whitelisting applications. You will have to reach out to their support teams directly for instructions.

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