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Last Reviewed:  January 6, 2023

Whitelist FileCenter in Antivirus Programs

Problem

Some antivirus programs interfere with the FileCenter's functionality. This applies to all of the programs.

Solution

All antivirus programs feature a way to "whitelist" other programs. This effectively tells them to ignore the program. Below we've listed whitelisting instructions for a few of the most common antivirus providers.

You should whitelist the following paths and files, if they exist:

C:\Program Files (x86)\FileCenter
C:\Users\<username>\Documents\My Receipts*
C:\Program Files (x86)\FileCenter\Main\FileCenterAgent.exe
C:\Program Files (x86)\FileCenter\Main\FileCenterInjector32.exe
C:\Program Files (x86)\FileCenter\Main\FileCenterInjector64.exe
C:\Program Files (x86)\FileCenter\Main\FileCenterReceipts.exe

*This is the default location for your receipt boxes. If you have receipt boxes in other folders, add those as well.

Norton

https://support.norton.com/sp/en/us/home/current/solutions/v3672136
https://support.norton.com/sp/en/us/home/current/solutions/v6958602

Bitdefender

https://www.bitdefender.com/consumer/support/answer/13427/
https://www.bitdefender.com/consumer/support/answer/13425/

Avast

https://support.avast.com/en-ww/article/168/#pc
https://support.avast.com/en-in/article/Use-Antivirus-blocked-allowed-apps#pc

Malwarebytes

https://support.malwarebytes.com/hc/en-us/articles/360038479234-Exclude-detections-in-Malwarebytes-for-Windows

Mcafee and Webroot

These antivirus applications do not publish instructions for whitelisting applications. You will have to reach out to their support teams directly for instructions.

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