Every business today can benefit from deploying automation tools to streamline operations. The evolution of technology created a level playing field where small businesses can compete with large enterprises like never before. The use of automation tools continues to grow, …

5 Automation Tools Every Business Needs in 2022 Read more »

White-collar professionals with desk jobs requiring college degrees or specialized training have traditionally felt insulated from the downsizing upheavals in manual labor and manufacturing brought on by artificial intelligence (AI) and other process automation technologies. However, in 2022 that sense …

Is AI Really Taking Over Desk Jobs in 2022? Read more »

In a business landscape increasingly defined by digital transformation and omnichannel communication, providing exceptional and personalized customer experiences at all customer touchpoints has grown in importance. Eighty percent of consumers report changing brands following customer experiences that failed to meet …

How (and Why) to Create a Customer Journey Document Read more »

Businesses can incur major liabilities when documents go missing in the HR office. HR Documents are the backbone of the procedures that govern everything from onboarding an employee to entering into agreements with new business partners. Teams need to have …

Essential HR Documents, Workflows, and HR Document Templates Every Team Needs Read more »

E-signatures have been a legally recognized form of signature for more than twenty years. Yet, widespread adoption has only begun in the last few years. In 2021, 95% of businesses reported that they were already using e-signatures or had a …

Digital Certificates for E-Signatures: 5 Things You Need to Know Read more »

File and folder security remains a concern for all-sized businesses. When it comes to protecting your confidential information, you’ll need a solution that’s easy to use while enabling elevated security without compromising the accessibility of your files. If you know …

How to Password Protect a Folder: Mac, Windows, and Phones Read more »

If you work with digital documents, you probably recognize a handful of document file types or file extension types. File extensions are the letters that follow the period in file names. You’re probably familiar with DOCX, PDF, and a few …

The Giant List of Document File Types and Extensions Read more »

Do you have a wealth of hard copy documents that you need to retain for legal or other purposes? Knowing how to archive hard copy documents is a necessary function for many businesses and organizations.  The average office worker goes …

How to Archive Hard Copy Documents: The Quick and Easy Guide Read more »

When the Covid-19 pandemic began to affect workplace closures in the spring of 2020, 70% of job postings in English-speaking countries explicitly required digital skills. As temporary shifts to remote work continue to become permanent practice in 2022, the pace …

How to Close the Digital Skills Gap with Document Management Read more »