Across industries and around the globe, customer expectations are evolving. A growing majority of customers – 72% – demand personalization and seamless digital experiences. At the bottom line, the elevated importance of personalization in customer engagement significantly increases the potential …

Customer Information Management: What It Is and Why You Need It Read more »

In the mountains, anything can happen. From bear attacks to floods to snake bites, there are innumerable dangers on the trail, yet 45 million backpackers brave the wilderness each year. Despite the near-endless list of needs that could arise on …

Agile Document Management: The Way Forward in 2022 Read more »

Your personal files – pictures, documents, videos, old slide decks and spreadsheets – accumulate over time. At some point, maintaining order in your personal files such that you can expect to find what you’re looking for in a reasonable amount …

Personal Document Management Software: 5 Core Features Read more »

In America alone, offices use 12.1 trillion sheets of paper each year. A ream of 500 sheets is 2.5 inches thick, meaning the 24 billion annual reams of paper stacked in one pile would be over 950,000 miles tall—enough to …

Document Management Systems: The Only Guide You’ll Ever Need Read more »

When you hear someone asking whether “you still haven’t found what you’re looking for” in an office, chances are they aren’t referring to the famous pop tune from the 1980s. Without an organized and efficient document management workflow, office workers …

How to Perfect Your Document Management Workflow Read more »

Yielding an average 40% improvement in operational efficiency and a 35% increase in customer satisfaction, digital transformation in the workplace has become a critical adaptation for thriving in the modern work environment. For many businesses, the hassle of replacing paper …

The 30-Day Document Digitization Strategy Read more »

For highly-trained professionals such as lawyers and the employees of legal offices, preparing and managing documents account for more than half of time on the clock. About 90% of lawyers report experiencing significant difficulties in locating filed contracts and 40% …

9 Must-Have Features of Legal Document Management Software Read more »

Is your organization practicing proper legal document management? If not, you may be subjecting your firm to undue risk and affecting efficiency. It’s essential to understand the basics of legal document management and how digital document management can make this …

The No-Nonsense Guide to Legal Document Management Read more »